+27 11 373 8400 newbusiness@tbfs.co.za

Undertaker, Burial Society, Stokvel

Established in 1997, THE BEST Funeral Society (TBFS) is a vastly experienced Underwriting Management Agent (UMA) ideally positioned to partner with Undertakers, Burial Societies, and Stokvels. We guide, design, develop, and implement tailor-made solutions for your members while providing extensive technical and infrastructure support. As a registered UMA, we are legislatively authorised to operate exclusively through intermediaries as our trusted distribution partners.

Group Definition

For Undertakers: We partner only with those who are registered Financial Services Providers (FSPs) themselves or represented by a registered Independent FSP. Implementation of our administration and premium collection systems is non-negotiable.

Partnership Benefits

Our dedicated, hands-on Key Account Managers provide direct access to proven infrastructure:

  • Cloud-based insurance policy and membership administration
  • Customer care and servicing with 24/7 call centre capability in all official languages

All systems are fully digital and integrated for seamless communication, significantly enhancing the economic value of your membership database. Various Joint Venture partnership models — including Special Purpose Vehicles (SPVs), JVs, and Cell Captives — enable participation in the value created through financial services.

Products

As a group funeral insurance specialist, we collaborate with you to design, develop, price, and administer tailor-made solutions that meet your unique insurance requirements.

Insurance Policy and Membership Administration

Robust, remotely deployable, integrated cloud-based solutions developed over many years with best-of-breed ITC providers.

Client Customer Care

Fully integrated, remotely deployable cloud-based call centre infrastructure offering administration, customer support, servicing, outbound facilities, and 24/7 availability in all official languages.

Underwriting

Mandates from multiple insurers to ensure the best match for each bespoke requirement.

Marketing Material

Customised materials developed in collaboration with you, white-labelled where required.

Interested in further information

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