Intermediaries
Established in 1997, THE BEST Funeral Society (TBFS) is a vastly experienced Underwriting Management Agent (UMA) ideally positioned to partner with Intermediaries. We guide, design, develop, and implement tailor-made solutions for your Group clients while providing extensive technical and infrastructure support. As a registered UMA, we are legislatively authorised to operate exclusively through intermediaries as our trusted distribution partners.
Partnership Benefits
We are a partner, not a competitor
Our dedicated, hands-on Key Account Managers provide direct access to proven infrastructure:
- Cloud-based administration
- Customer care and servicing with 24/7 call centre capability in all official languages
- Outbound facilities to support upsell and cross-sell campaigns
All systems are fully digital and integrated, managing FICA compliance, premium collection, and regulatory obligations so you can focus on client relationships and business growth.
Products
As a group funeral insurance specialist, we collaborate with you to design, develop, price, and administer tailor-made solutions tailored to your clients’ unique requirements.
Administration
Robust, remotely deployable, integrated cloud-based solutions developed over many years with best-of-breed ITC providers.
Client Customer Care
Fully integrated, remotely deployable cloud-based call centre infrastructure offering administration, customer support, servicing, outbound facilities, and 24/7 availability in all official languages. Dedicated Key Account Managers assist with administrative, billing, and payroll queries.
Commissions
Flexible structures (upfront and recurring annuity income) tailored to the bespoke solution, with detailed reporting down to representative level to minimise your administrative burden.
Underwriting
Mandates from multiple insurers to ensure the best match for each bespoke requirement.
Marketing Material
Customised materials developed in collaboration with you, white-labelled where required.
Compliance and Regulatory Information
Governance and compliance are central to all operations as a UMA serving multiple insurers.